FAQ

List of Common Question & Answers

What are your Office Hours to speak with management?
Tuesday – Friday 10:00am -6:00pm
Saturday – 10:00am – 2:00pm

When can I access my belongings?
7:00am – 9:00pm Daily

What is NOT allowed to be stored in Units?
No opened food
No stolen property
No Hazardous Material

How long is the lease term?
We offer month to month rental periods. Please keep in mind we offer rental discounts for long term storage needs based on a prepaid plan.

What payment methods are accepted?
We accept walk-in payments and through mail, check, cash and credit cards.

What security is available at your facility?
We offer the highest security by having ON-SITE Resident Managers who continuously monitor the property. We also offer no climb security fencing, and electronic gate access control systems.

Do you offer Insurance?
We recommend checking with your homeowners / renters insurance or we can recommend a third party insurance company.

Do you prorate rental amounts?
Billing is month-month, we do not prorate or offer refunds. Renter must move out prior to the next billing cycle to avoid being charged.

Do you sell Moving Supplies?
We do not stock moving supplies, however you can visit Moving Boxes USA, and place an order for all your supplies and have them shipped directly to you.

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